Syntellicore | CRM and Traders Room | Forex | FX | Brokers - Comprehensive Support, Chat, and Help Center

Comprehensive Support, Chat, and Help Center

Syntellicore Trader's Room offers a robust Online Support area where customers can easily communicate with you. They can send messages, open tickets, and access real-time assistance through integrated live chat tools like Zendesk, ensuring a seamless and personal service experience. All interactions are stored in the CRM for efficient tracking and follow-up.

Key Features:

Online Support Area: Customers can send messages and open support tickets directly from the Trader's Room. This feature ensures that all inquiries are documented and addressed promptly.

Integrated Live Chat: Offer direct, real-time communication with integrated live chat tools such as Zendesk. This feature allows customers to receive instant assistance, enhancing their overall experience with personal and immediate service.

Help Center: Access a comprehensive Help Center with resources and FAQs that provide quick answers and guidance on common issues.

CRM Integration: All conversations and interactions are stored in the CRM. This ensures that customer service representatives have a complete history of communications, allowing for more effective and informed support.

Personalized Service: By integrating support features directly into the Trader's Room, customers receive a seamless and personalized service experience, making it easier for them to get the help they need.

Syntellicore Trader's Room combines a robust support system, real-time chat through tools like Zendesk which is fully integrated, and a comprehensive help center to provide top-notch customer service. This integration ensures that all customer interactions are efficiently managed and recorded, leading to a better overall experience.