Syntellicore | CRM and Traders Room | Forex | FX | Brokers - BehaviouRate

BehaviouRate. See the behaviour behind the activity.

Surface unusual customer activity and behavioural patterns for review, with signals connected to the operational context inside Syntellicore.

See it in Action
BehaviouRate. See the behaviour behind the activity.

A busy operation makes unusual activity easy to miss.

Individual logins, deposits and account actions only tell part of the story. Reviewers need context to distinguish a meaningful deviation from ordinary activity.

Without BehaviouRate

  • Activity reviewed as isolated events
  • Unusual patterns hidden in daily volume
  • Investigation without customer context
  • The same attention given to every signal

With BehaviouRate

  • Behavioural patterns surfaced for review
  • Deviations from typical activity highlighted
  • Signals connected to the customer
  • Severity context to guide investigation

How BehaviouRate fits the workflow.

01

Understand typical activity

Behavioural analysis puts customer activity in context rather than treating every event in isolation.

Login activityFunding behaviourAccount patterns
02

Surface deviations

Highlight activity that differs from typical patterns so reviewers can focus their attention.

Unusual login locationUnexpected deposit activityBehavioural deviation
03

Review with context

Use severity and customer context to investigate the signal. Unusual activity is not, by itself, evidence of wrongdoing.

Severity classificationCustomer contextReviewer assessment

One journey. Connected at every step.

  1. 1 Activity Customer action recorded
  2. 2 Pattern Behaviour put in context
  3. 3 Deviation Unusual activity surfaced
  4. 4 Review Desk investigates
  5. 5 Decision Reviewer determines action

BehaviouRate, connected to Syntellicore.

The same customer, the same context, the same operational platform.

The capabilities behind the workflow.

Activity patternsTypical behaviourDeviation detection

Login and location changesDeposit patternsAccount activity

Severity classificationAnomaly dashboardCustomer contextTrend review

Make unusual activity easier to investigate.

Explore BehaviouRate in a walkthrough shaped around your brokerage.

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