تحليلات صوتية بتقنية الذكاء الاصطناعي AudioSense للوسطاء | Syntellicore CRM

.حوّل البيانات إلى أفعال .حوّل المحادثات إلى بيانات

The intelligence layer powering modern AI Voice Intelligence Engine

AudioSense هو محرك تحليل صوتي مدعوم بالذكاء الاصطناعي يحوّل المكالمات المسجلة إلى رؤى قيّمة. يكتشف الانطباعات، ويقيّم الأداء، ويرصد مخاطر الامتثال، ويكشف عن اتجاهات المحادثة الرئيسية، ما يساعد الشركات في مختلف القطاعات على اتخاذ قرارات أسرع وأكثر ذكاءً.

  • تقييم العملاء المحتملين
  • تقييم العملاء
  • الذكاء الصوتي المدعوم بالذكاء الاصطناعي
  • اتخاذ القرار في الوقت الفعلي
  • إشارات سلوكية
  • تحليل المشاعر
  • التنبؤ بالاستنزاف
  • أتمتة دورة الحياة

الاستحواذ

Smarter leads

التحويل

Faster decisions

الاحتفاظ

Voice signals

By Dynamic Works Cyprus · UAE · Worldwide Self-improving intelligence loop

Book your walkthrough

See how AudioSense fits your brokerage, your calls and your conversion model.

يرجى التحقق من أنك لست روبوتاً.

حلقة الذكاء

متكامل بالكامل منظومة الذكاء.

Every touchpoint becomes part of a self-improving intelligence loop. This is not a feature. It is the engine behind smarter acquisition, faster conversion and stronger retention.

01

الفهم

من هم عملاؤك

02

التعلم

from how they behave.

03

التفسير

ما يقولونه وما يشعرون به

04

التصرف

في الوقت الفعلي لتحسين النتائج

01 - ذكاء العملاء المحتملين

تجاوز الحجم التركيز على القيمة

يقوم تقييم العملاء المحتملين الدقيق بتقييم كل عميل بناءً على إشارات حقيقية تتنبأ بالتحويل، وليس الحدس أو المقاييس الشكلية

نية عالية

  • قنوات مبيعات عالية الجودة
  • تحسين الإنفاق التسويقي
  • تحديد واضح للقنوات عالية الأداء

Lead Score Engine

مباشر
جودة مصدر الاستحواذ 920
إشارات سلوكية 870
أنماط التفاعل 780
العوامل الديموغرافية والإقليمية 650
02 - تسريع التحويل

اتخاذ القرار في الوقت الفعلي تحديد أولويات أذكى

تُشغّل درجات العملاء المحتملين الطبقة التشغيلية. أوقات استجابة أسرع، وزيادة معدلات التحويل، وعمليات مبيعات أكثر كفاءة، فور تغيّر البيانات.

01

أولوية المبيعات

يتم عرض العملاء ذوي النية العالية تلقائيًا في أعلى قائمة الانتظار.

02

التوجيه التلقائي

يتم توجيه العملاء المحتملين إلى القسم أو المنطقة أو المتخصص المناسب بناءً على الدرجة.

03

محفزات مخصصة

يتم تشغيل تسلسلات التفاعل بناءً على السلوك الحقيقي وليس الرسائل الجماعية.

03 · AI Voice Intelligence

Every call becomes a structured source of business intelligence.

Audiosense transcribes and analyzes 100% of customer interactions, evaluates agent performance, and feeds insight directly into the Syntellicore scoring models.

Live Call Analysis · 04:32

Agent: Maria · Lead #SC-29841

Sentiment Intent CONVERSION SIGNALS Objections Hesitation Churn risk

Positive sentiment

Increases conversion probability and lifts lead priority.

Negative sentiment

Triggers retention workflows before risk becomes churn.

High intent signals

Elevate lead priority instantly across teams and queues.

Built for

Every team that lives on the phone.

From the first sales call to long-term retention, Audiosense gives every voice-driven team the same intelligence layer.

Conversion call centers

Score every conversation, surface the leads ready to buy and coach agents in real time.

Retention call centers

Detect churn signals early and trigger save-the-customer workflows before it is too late.

Customer support

Measure sentiment, resolution quality and agent performance across 100% of interactions.

Compliance

Automatically monitor every call for regulatory keywords, disclosures and risk language.

Market research

Turn unstructured voice data into structured insight on market needs, objections and emerging trends.

Customer Score · Evolution

Adaptive

420

Day 1

680

Day 30

910

Day 90

04 · Customer Intelligence

Dynamic scores that evolve over time.

Customer scores continuously adapt to what your customers actually do.

Financial activity and transactions
Platform engagement
Communication behavior
Trading patterns
Voice interaction insights

Outcome

→ Real-time visibility of customer value and risk

→ Intelligent segmentation

→ Precision targeting across lifecycle stages

05 · Aggregated Intelligence

A single source of truth.

Syntellicore unifies the signals that have always lived in silos. The system continuously learns from historical outcomes, detects behavioral patterns and refines scoring logic dynamically, transforming scoring into an adaptive intelligence model that improves over time.

Source 01 CRM & onboarding
Source 02 Wallet & financial systems
Source 03 Trading platforms
Source 04 Communication channels
Source 05 Affiliate & partner networks
Source 06 Voice & interaction analytics
07 · Lifecycle Embedded

From first touch to long-term value.

Scores don’t sit in a dashboard. They are embedded across every stage of the customer lifecycle, triggering the right action at the right moment.

1

Acquisition

  • Lead qualification
  • Channel optimization
2

Onboarding

  • Personalized flows
  • Readiness & risk
3

Engagement

  • Behavioral segmentation
  • Targeted communication
4

Growth

  • Upsell opportunities
  • Loyalty optimization
5

Retention

  • Churn prediction
  • Proactive intervention
09 · Why It Matters

A true competitive advantage.

One platform. One intelligence engine. Audiosense, embedded in Syntellicore, does not just manage operations – it understands behavior, interprets intent, predicts outcomes and drives action automatically.

01

Operational efficiency

Automation across the workflows that used to consume time and people.

02

Higher conversions

Focus your sales force on the leads that actually convert.

03

Stronger retention

Spot churn signals early enough to intervene before the customer leaves.

04

Deeper understanding

Unified intelligence across every interaction, every signal, every channel.

05

Continuous learning

New data updates scores instantly. Outcomes refine the model.

06

Marketing that performs

Trigger-based campaigns, targeted messaging and timing optimization.

Final Thought

This is where CRM evolves.

From storing data

To understanding customers

To driving outcomes

Audiosense, inside Syntellicore, turns every interaction, every signal and every insight into a measurable business advantage.

FAQ

Frequently asked.

Audiosense, by Dynamic Works, is the integrated intelligence layer inside Syntellicore that combines Lead Scoring, Customer Scoring and AI Voice Intelligence Analytics to drive smarter acquisition, faster conversion and stronger retention.

Syntellicore evaluates leads across acquisition source quality, behavioral signals, engagement patterns and demographic and regional factors. Scores update dynamically as new signals arrive.

Audiosense transcribes and analyzes 100% of customer interactions. It detects sentiment, intent and emotional signals, evaluates agent performance, and identifies conversion signals, objections and hesitation patterns.

Positive sentiment increases conversion probability, negative sentiment triggers retention workflows, and high-intent signals elevate lead priority instantly across the platform.

Yes. Customer scores continuously adapt based on financial activity, platform engagement, communication behavior, trading patterns and voice interaction insights.

Across the full lifecycle - acquisition, onboarding, engagement, growth and retention - so the right action fires at the right moment, automatically.