AudioSense™ 经纪人人工智能语音分析 | Syntellicore CRM

Multilingual Voice Analysis

• Understand emotion, intent, and resolution quality across any supported language, not just what was said, but how it was said.

Agent & Client Scoring

• Get AI-driven performance metrics: empathy, clarity, tone balance, and compliance adherence, automatically and at scale.

Dynamic Tagging & Risk Classification

• Calls are enriched with topics, escalation alerts, and custom tags, enabling smarter workflows and faster resolution.

Searchable Conversations & Query Analytics

• Ask complex questions like: "Show me onboarding calls with dissatisfaction indicators last month", and get instant insights.

Real-Time Compliance Triggers 

• Monitor for missed disclosures, aggressive tone, or high-risk keywords with real-time alerts for regulatory teams.